SMART BUSINESS TOOLBOX
REFUND/BILLING POLICY

Last Updated: February 16, 2026


INTRODUCTION

This Refund & Billing Policy explains how billing, subscription charges, trial periods, and refunds are handled for the Smart Business Toolbox platform.

Smart Business Toolbox is operated by Dellarobbia Inc., doing business as Propel Business Advisors (“Company,” “we,” “us,” or “our”).

By purchasing or subscribing to Smart Business Toolbox, you agree to the terms described in this policy.


FREE TRIAL

Smart Business Toolbox may offer a 14-day free trial for new users.

A valid payment method is required to activate the free trial.

During the trial period, you will have access to the platform’s features.

If you cancel your subscription before the trial period ends, you will not be charged.

If you do not cancel before the trial period expires, your subscription will automatically begin and the payment method on file will be charged for the selected plan.


SUBSCRIPTION BILLING

Smart Business Toolbox operates on a subscription-based billing model.

Subscriptions may be billed:

• monthly
• annually

Your subscription will automatically renew at the end of each billing period unless canceled before the next billing date.

By subscribing, you authorize us to charge your payment method for all applicable subscription fees.


USAGE-BASED CHARGES

Certain features of Smart Business Toolbox may generate usage-based charges.

These charges may include, but are not limited to:

• SMS or MMS text messages
• email sending services
• voice call usage
• AI-powered tools
• third-party integrations

These services are provided through third-party providers and are billed based on usage.

Users are responsible for all usage fees generated through their account.


NO REFUNDS FOR SUBSCRIPTIONS

Due to the nature of digital software services, subscription payments are non-refundable once a billing cycle has begun.

This includes:

• monthly subscriptions
• annual subscriptions
• renewals

Users may cancel their subscription at any time to prevent future billing.


CANCELLATION POLICY

You may cancel your subscription at any time through your account settings or by contacting support.

Cancellation will stop future billing but does not provide a refund for the current billing period.

Your access to the platform will remain active until the end of the current billing cycle.


FAILED PAYMENTS

If a payment attempt fails, we may retry the payment method on file.

If payment cannot be processed, access to the platform may be suspended until the account balance is resolved.


CHARGEBACKS AND PAYMENT DISPUTES

If a chargeback or payment dispute is initiated with your payment provider, we reserve the right to immediately suspend or terminate access to the Services.

Users are encouraged to contact us directly to resolve any billing issues before initiating a dispute with their bank or payment provider.


ACCOUNT TERMINATION

If an account is terminated for violations of our Terms & Conditions or Acceptable Use Policy, no refunds will be issued.


POLICY CHANGES

We reserve the right to modify this Refund & Billing Policy at any time.

Updated versions will be posted on the website with the revised effective date.

Continued use of the Services after changes are posted constitutes acceptance of the updated policy.


CONTACT INFORMATION

Dellarobbia Inc.
d/b/a Propel Business Advisors

Owner: Christi Lopez

Email:
[email protected]

Location:
Virginia, United States

Services

Digital Marketing Strategy

Highlight your expertise in digital marketing strategy. Describe how you work with clients to develop comprehensive digital marketing plans tailored to their business goals and target audience. Emphasize your ability to create data-driven strategies that encompass SEO, content marketing, social media, PPC advertising, and more.

Search Engine Optimization (SEO)

Promote your SEO services. Explain how you optimize clients' websites to improve their search engine rankings and visibility. Highlight your strategies for keyword research, on-page and off-page optimization, and SEO audits to enhance organic search traffic.

Content Marketing

Showcase your content marketing services. Describe how you produce high-quality, engaging content that attracts and engages target audiences. Emphasize your expertise in creating blog posts, articles, infographics, videos, and other content formats to drive brand awareness and customer engagement.

Social Media Management

Emphasize your social media management services. Explain how you plan, create, and execute social media campaigns across various platforms to increase brand visibility, engage with audiences, and achieve marketing objectives. Highlight your strategies for content scheduling, community management, and social media advertising.

JANE DOE !!

From strategic SEO optimization to targeted social media campaigns, they had a solution for every challenge. Thanks to their expertise, my revenue has doubled in just six months.

JANE DOE !!

Working with [Your Marketing Agency's Name] was a game-changer for my small business. Their team's dedication and creative approach breathed new life into our brand.

JANE DOE !!

Their data-driven insights and marketing strategies have consistently exceeded our expectations, resulting in significant ROI. I highly recommend them to any business

FAQS

How can your agency help my business stand out in a crowded market?

At [Your Marketing Agency's Name], we specialize in crafting unique and tailored marketing strategies that set your business apart. Through in-depth market research and competitor analysis, we identify opportunities for differentiation. Whether it's through compelling branding, targeted digital campaigns, or innovative content, we'll work closely with you to create a distinctive presence in your industry.

What can I expect in terms of measurable results from your marketing services?

Our commitment is to deliver tangible results that matter to your business. We focus on key performance indicators (KPIs) such as increased website traffic, higher conversion rates, improved ROI, and enhanced brand visibility. Our data-driven approach ensures that we not only meet but exceed your expectations, providing regular reports and insights to track our progress and adapt strategies for optimal outcomes.

How does your agency keep up with the ever-changing digital marketing landscape?

Staying at the forefront of industry trends is essential to our success. Our team is dedicated to continuous learning and professional development. We regularly attend industry conferences, participate in workshops, and invest in the latest marketing tools and technologies. This proactive approach ensures that our strategies remain innovative and effective, helping your business thrive in the ever-evolving digital world.

Meet Our Professional Team

Our team is a dynamic blend of seasoned professionals and fresh talents, each bringing a unique set of skills to the table. With backgrounds spanning from digital marketing gurus and content wizards to SEO virtuosos and social media mavens, we've carefully assembled a dream team that's ready to tackle even the most challenging marketing objectives.

What truly sets our team apart is our shared commitment to our clients' success. We don't just work for you; we work with you, collaborating closely to understand your goals, challenges, and vision. This collaborative spirit is at the core of everything we do, enabling us to develop innovative, tailor-made strategies that deliver results.

Get In Touch

New York, NY, USA